pkr998 Privacy Policy

1. Introduction

pkr998 ("we", "us", "our", or "the Company") operates the online betting and casino platform accessible at https://pkr998.vip (the "Platform"). pkr998 is committed to protecting the privacy and personal data of all registered members and visitors to the Platform, with particular care taken in respect of our Pakistani player base.

This Privacy Policy sets out in clear and plain terms: what categories of personal data pkr998 collects; the purposes for which that data is collected and processed; the legal bases on which pkr998 relies when processing your data; how long pkr998 retains your data; who your data may be shared with; what rights you hold in relation to your personal data; and how you can exercise those rights.

This Privacy Policy should be read alongside the pkr998 Terms & Conditions, which govern the broader contractual relationship between you and pkr998. In the event of any conflict between this Privacy Policy and the Terms & Conditions on a data protection matter, this Privacy Policy shall take precedence.

2. Data Controller

For the purposes of applicable data protection law, pkr998 is the data controller in respect of the personal data of its members and platform visitors. This means pkr998 determines the purposes for which, and the manner in which, your personal data is processed.

Where pkr998 engages third-party service providers to process personal data on its behalf — such as payment processors, fraud prevention services, and KYC verification providers — those parties act as data processors, processing data only on pkr998's documented instructions and subject to appropriate data processing agreements.

To contact pkr998 on any matter related to your personal data, please use the contact details set out in Section 14 of this Privacy Policy.

3. Data We Collect

3.1 Data You Provide Directly

When you register an account, make deposits or withdrawals, contact customer support, or otherwise interact with the pkr998 platform, you provide us with personal data directly. This includes:

• Identity data: Full legal name, date of birth, gender, and copies of government-issued identification documents (such as CNIC, passport, or driving licence) submitted during KYC verification;
• Contact data: Email address, mobile phone number, and residential address including city (e.g. Karachi, Lahore, Islamabad, Faisalabad, Peshawar);
• Financial data: Payment method details (JazzCash account number, EasyPaisa wallet ID, bank account details for HBL, UBL, or Meezan Bank, or Visa/Mastercard card details — stored only in tokenised form);
• Account credentials: Username and encrypted password;
• Communications data: Records of your correspondence with pkr998 customer support, including live chat transcripts and email exchanges;
• Responsible gaming data: Any deposit limits, session limits, cooling-off periods, or self-exclusion requests you have submitted through your account dashboard.

3.2 Data Collected Automatically

When you access and use the pkr998 platform, certain data is collected automatically through technical means, including:

• Device and technical data: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers;
• Usage data: Pages visited on the pkr998 platform, games played, betting history, session duration, login timestamps, and navigation patterns;
• Location data: General geographic location derived from your IP address (country and city level only — pkr998 does not collect precise GPS location data);
• Cookie and tracking data: Data collected through cookies and similar technologies as described in Section 7 of this Privacy Policy.

3.3 Data from Third Parties

pkr998 may receive personal data about you from third-party sources in limited circumstances, including:

• Identity and fraud verification data from KYC/AML service providers during the account verification process;
• Payment confirmation and transaction data from payment processors such as JazzCash, EasyPaisa, and banking partners;
• Sanctions screening data from compliance databases to meet our anti-money laundering obligations.

3.4 Data We Do Not Collect

pkr998 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data for identification purposes, or data concerning health (except where voluntarily disclosed in the context of a responsible gaming self-exclusion request). pkr998 does not collect precise GPS location data from your device.

4. How We Use Your Data

pkr998 uses your personal data for the following specific purposes:

pkr998 will not use your personal data for any purpose not listed above without first obtaining your explicit consent or as otherwise required by law.

5. Legal Basis for Processing

pkr998 processes your personal data on the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between you and pkr998 — i.e., to operate your account, process transactions, and deliver the betting and casino services you registered for;
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering requirements, age verification obligations, and gaming licence conditions;
• Legitimate interests: Processing carried out for pkr998's legitimate business interests — such as fraud prevention, platform security, and improving our services — where those interests are not overridden by your own data protection rights;
• Consent: Processing carried out on the basis of your explicit, freely given, and informed consent — principally in the context of marketing communications. You may withdraw consent at any time by contacting pkr998 support or using the unsubscribe option in any marketing email.

6. Data Sharing & Disclosure

6.1 Service Providers

pkr998 shares personal data with carefully selected third-party service providers who assist in operating the pkr998 platform. These providers act as data processors on pkr998's instructions and are contractually prohibited from using your data for their own purposes. Categories of service providers include:

• Payment processors (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa/Mastercard network partners);
• KYC and identity verification providers;
• Fraud detection and anti-money laundering screening services;
• Cloud hosting and data storage infrastructure providers;
• Customer support platform providers;
• Email delivery service providers (for transactional and marketing emails).

6.2 Legal and Regulatory Disclosure

pkr998 may disclose personal data to regulatory authorities, law enforcement agencies, courts, or other government bodies where required to do so by applicable law, a valid legal order, or in connection with the investigation of suspected criminal activity such as fraud or money laundering. pkr998 will only disclose the minimum data necessary to satisfy the legal requirement in each instance.

6.3 Business Transfers

In the event that pkr998 undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred as part of that transaction. pkr998 will notify affected members prior to any such transfer and ensure that data protection standards equivalent to those in this Privacy Policy continue to apply to your personal data following the transfer.

6.4 No Sale of Personal Data

pkr998 does not and will never sell, rent, or otherwise commercially exploit your personal data to third parties for their own marketing, advertising, or commercial purposes. This is a core pkr998 commitment.

7. Cookies & Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files placed on your device by the pkr998 platform when you visit. They allow the platform to recognise your device, remember your preferences, maintain your login session, and collect usage analytics data.

7.2 Types of Cookies Used by pkr998

• Strictly necessary cookies: Required for the pkr998 platform to function. They maintain your login session, remember your account language preference, and enable the shopping cart and bet-slip functions. These cannot be disabled without breaking core platform functionality;
• Performance and analytics cookies: Collect anonymised data about how members use the pkr998 platform — which games are most popular, how long sessions last, and where errors occur. This data is used solely to improve platform performance;
• Fraud prevention cookies: Used to identify unusual access patterns, detect bot activity, and protect your pkr998 account from unauthorised access.

7.3 What pkr998 Does Not Use

7.4 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to view, delete, and block cookies from specific websites. Please note that disabling strictly necessary cookies will impair your ability to use the pkr998 platform, including logging in and placing bets. For instructions on managing cookies in your specific browser, refer to your browser's help documentation.

8. Data Retention

pkr998 retains your personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Data that has been anonymised is no longer personal data and may be retained indefinitely for statistical and analytical purposes.

9. Your Data Rights

As a pkr998 member and data subject, you hold the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact pkr998 using the details in Section 14.

pkr998 will respond to all valid data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 60 days, in which case pkr998 will notify you of the extension and the reasons for it within the initial 30-day period.

10. Data Security

pkr998 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and the pkr998 servers;
• AES-256 encryption for sensitive data at rest, including payment method tokens and identity documents;
• Multi-factor authentication options for member account access;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular penetration testing and vulnerability assessments of the pkr998 platform and infrastructure;
• Continuous monitoring of platform access logs for anomalous activity and potential security incidents;
• Staff data protection training and binding confidentiality obligations for all personnel with access to personal data.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, pkr998 will notify affected members without undue delay and will take all reasonable steps to contain and remediate the breach.

While pkr998 applies robust security measures, no online platform can guarantee absolute security. You also play a role in protecting your account — please keep your pkr998 login credentials confidential and contact support immediately if you suspect unauthorised access to your account.

11. Children's Privacy

pkr998 does not knowingly collect or process personal data from any individual under the age of 21. If pkr998 becomes aware or has reasonable grounds to suspect that an account has been registered by or on behalf of a person under 21 years of age, that account will be immediately suspended, all funds (including any winnings) will be forfeited, and all personal data associated with the account will be deleted promptly.

If you believe that a minor may have registered on pkr998, please contact us immediately using the details in Section 14 so that appropriate action can be taken without delay.

12. International Data Transfers

pkr998 operates infrastructure and engages service providers that may be located outside of Pakistan. Where your personal data is transferred to and processed in a country other than Pakistan, pkr998 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under applicable data protection law.

Appropriate safeguards for international transfers may include standard contractual clauses incorporated into our agreements with third-party processors, binding corporate rules, or transfers to countries that have been determined to provide an adequate level of data protection. Details of the specific safeguards in place for any particular international transfer are available upon request by contacting pkr998 support.

13. Updates to This Privacy Policy

pkr998 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way in which pkr998 processes your personal data — pkr998 will notify registered members via the email address associated with their account prior to the changes taking effect. For minor or clarificatory amendments, pkr998 may update the policy without individual notification, and it is your responsibility to review this page periodically.

Your continued use of the pkr998 platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree to an updated Privacy Policy, please discontinue your use of the platform and contact pkr998 to request account closure in accordance with the Terms & Conditions.

14. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pkr998 handles your personal data, please contact our dedicated data support team:

pkr998 takes all privacy complaints seriously and will investigate and respond to each complaint in good faith. If you are not satisfied with pkr998's response to a privacy complaint, you may have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.

For matters related to the broader terms of your pkr998 membership, please review the Terms & Conditions. For responsible gaming support and self-exclusion tools, please visit our Responsible Gaming page.